Makes You Want To Hang Up Cold Turkey

I am working 911 dispatch on Thanksgiving.

Me: “911, what is your emergency?”

Caller: “How do I cook a turkey?”

Me: “Ma’am, this line is for emergencies.”

Caller: “It is an emergency! I have family coming over and I promised them a turkey dinner!”

Me: “This line is for emergencies that require the police, an ambulance, or the fire service. Please don’t call this number unless you need one of those services.”

Apparently, she called back multiple times, each time more desperate. When officers arrived at her house to explain what 911 was for, she finally got it.

She still called back on Monday to complain to my boss that I was rude and that dispatching officers to her home was completely uncalled for. He asked if she wanted to listen to any of the twelve recorded calls they had on her from that day. 

She hung up.