Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Makes You Want To Cut Ties With This Client

, , , | Healthy | February 25, 2021

I’ve only been working at this vet clinic for about three months, but I’ve had plenty of strange or just plain rude interactions with clients already. This one definitely takes the trophy for TMI. A client calls and wants to make an appointment for his dog to have a urinalysis done, as the dog has had urine issues in the past. I’ve booked him for a few days ahead, and the client has some questions about collecting the urine sample. He’s been very nice and polite throughout the conversation, but then…

Client: “Last time we brought in a sample, we just kinda held a container underneath her to catch the pee. Is that okay?”

Me: “Yes, that’s fine, as long as you bring the sample in to us within an hour of collecting it. And if you have a sterile container, that would also be great.”

Client: “So, like, clean out a Tupperware container or something?”

Me: “Yep, and if you have cleaning alcohol, that would be preferred, but if not, just a clean container will do.”

Client: “Oh! I think I still have a sterile container from a little while ago. I was going to use it for my vasectomy sample, but that never ended up happening, so I can use that!” *Laughs*

I actually pull the phone away from my face and stare at it for a second before composing myself and return to the call.

Me: “Well, yes, like I said, as long as it’s clean…”

I confirmed his appointment time again and hung up, a bit bewildered. My coworker saw my face and asked what happened; when I retold the conversation, she said, “Why the h*** would anyone tell you that willingly?! That’s so gross!” I honestly don’t know. I don’t think he was being creepy but it definitely threw me off.