Makes You Worry How They Got That License
(A customer, who is with her friend, is talking with my manager, wanting to return some things. Our policy for cash returns is that they need to show some identification.)
Manager: “Can I see some ID?”
Customer: “I don’t have one.”
Manager: “Does your friend have one?”
Customer: “No.”
Manager: “Do you know anyone at all who has one? A parent? Your friends?”
Customer: “No.”
Manager: “Well, we’re not allowed to do a cash return unless we see some ID.”
Customer: “I don’t have an ID… but I have a license. Would that work?”
Question of the Week
Have you ever served a bad customer who got what they deserved?
