Make One Nearly Fall Of One’s Chair

(A man walks up to the service desk holding a wicker chair which has a portion of the wicker coming undone.)

Customer: “I would like to return this chair.”

Me: “Do you have a receipt, sir?”

Customer: “No. I bought this last fall, and I haven’t even had this chair for six months and it’s falling apart. I want to exchange it for a new one, but you guys just got more in.”

Me: “Sorry, but anything from last year I’d have to call and get approval for.”

Customer: “Well, you might as well just take it back.”

Me: “I’m sorry, I don’t quite understand…”

Customer: “I’m just going to go buy a new one and then return this one. So, you might as well just take it back.”

(After staring at this man for a few moments, I make a call to the manager of the area, who then approves the exchange, and we send the man to go get another chair to replace it. Shortly after the man leaves, my coworker turns to talk to me.)

Coworker: “Well, that man had balls the size of basketballs.”