Made The Wrong Call
(Dad and I go to a store to get my failing smartphone switched with his fully functioning one and to get him a new phone. Please note: my dad is 63, I’m 24, and we have similar features. I approach the tech help desk and two techs come up to help me while my dad looks at phones.)
Older Female Tech: “So, you want to switch out your phone with your… husband’s phone?”
(My jaw drops in shock and horror.)
Me: “What?! No! Not even close.”
(The other tech, who’s male and around 30, looks uncomfortable and walks to the other end of the counter.)
Older Female Tech: “So, he’s your… dad, right?”
Me: “Yes. He is my father.”
Older Female Tech: “Sorry, you guys came in together, I just thought…”
Me: *shaking my head* “No…”
(She walked away from me to go help another customer. I just sat there horrified. After we got dad’s phone set up and walked out, I told him what she said. He said he was flattered that she thought a “young thing” like me would marry a guy his age.)
Question of the Week
Have you ever served a bad customer who got what they deserved?