Macamoron
(I’m giving away samples of macarons, a French cookie. Many customers have been calling them “macaroons,” so I have a coworker bring me a box of those so I could show the products side by side and politely explain the differences. A lady approaches my counter.)
Lady: “Oh, macaroons!”
Me: “Actually, these are macarons, a Fr-”
Lady: *suddenly irate and smug* “WELL, IN AMERICA, IT’S PRONOUNCED ‘MACAROONS.’”
Me: *smiles politely and holds up both boxes* “Actually, these are macarons, and they’re completely different from macaroons. We happen to sell both right here.”
Lady: *looks extremely pissed and walks off without trying the product while I beam for a solid ten minutes*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
