Lying For Less Than Eight Dollars

, , , | Right | June 7, 2017

(I have just finished ringing up a customer.)

Customer: “I want to go through the items again. Last time you charged me for something twice but it was too much trouble to come back.”

Me: “All right, let’s move over to this counter and we’ll go through everything.”

(I pull each item out of her bag and read off the prices while she marks off the receipt behind her hand so we can’t see her.)

Customer: “See! You charged me an extra $7.99! I want you to refund it!”

Me: “Are you sure? Let me check one more time. Here at the bottom of the receipt it says that I rang up [number of items] and in your bag there are [same number of items]. How about I mark off the receipt with you?”

Customer: “No! It’s not worth it!”

(She grabs her bag and leaves in a huff.)

Coworker: *laughing* “She knows you caught her lying, doesn’t she?”

Me: “Yup.”

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