Lying Is Okay When It’s To A Scammer
(I got this scam call last week, and I thought I’d play along.)
Caller: *heavy accent* “Hello, this is Patrick from Microsoft and I have been receiving messages that your computer has a virus.”
Me: “That’s terrible!”
Caller: “If you would go to your computer now and turn it on…”
Me: “You guys haven’t fixed it yet?”
Caller: “What?”
Me: “On Monday, Charles called and said he could fix my computer. I gave him my credit card number and he charged me $350.”
Caller: “Charles did?”
Me: “Yes. William said if I paid $728, my computer would be fixed.”
Caller: “Well, he called from Windows Support; I am calling from Microsoft.”
Me: “Yes, that was where James was calling from, too, on Thursday when I gave him my credit card number and he charged me $93.”
(This went on for about ten minutes. I would always use a different name, day, and dollar amount each time I said I gave my credit card number. It confused “Patrick” so much that he thanked me for my business and hung up. I haven’t had a call now for two weeks!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.