That Would Be A Lot Of One-Star Reviews On Uber

, , , , | Right | March 14, 2018

(A young, fairly well-dressed, frustrated-looking woman comes up to the front desk and paces around. It’s midnight and our city is very urban.)

Me: “May I help you?”

Woman: “Yes. I need a room.”

Me: “I’m sorry, but we are sold out tonight.”

Woman: “Ugh! Who is not sold out? Where are the rooms?”

Me: “Uh… Well, tonight is busy, since there is some convention in the city. The only hotel that would have rooms, I think, would be [Hotel], which is five miles away.”

Woman: *dramatically* “Five miles, walking in the dark? I’m a woman! Are you crazy? Do you not understand?”

(I’m female, too.)

Me: *ignores slight* “So, you don’t have a car. Well, I could call you a taxi if you like?”

(At this point, I’m eager to have this crazy woman out of here at all costs.)

Woman: “No! No taxis! They rape you!”

(She says the word “rape” so loudly that two other women standing across the room look over and stare. At first I thinks she means it financially, but it’s obvious after a second that this isn’t the case.)

Me: *quietly* “Ma’am, the taxi drivers don’t, uh… assault anyone here.”

Woman: *throwing hands up* “Yes, they do! They do!

Me: “Well, I don’t know what else to tell you.”

Woman: “I’m stuck here with no ride, in the dark, and there’s no rooms! Thanks so much for your ‘help’!”

(She flounced off. I was stunned, but I went to the back to do some paperwork. Over the security cameras, I could see her pacing around the hotel, and then finally leaving at a brisk pace in the direction of the other hotel. I guess she decided to walk the five miles after all, in the pitch dark, instead of taking an “unsafe” taxi!)

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