Lost In Donation

| Working | August 8, 2013

(Spanish is my first language, but since I speak fluent English without an accent, people do not generally realize this. I am also in my 20s, but I sound about 12. I get a call from a charity looking for donations.)

Caller: “Hello, this is [charity]. We are going by your neighborhood tomorrow, and we just wanted to know if you have anything to donate. Can I talk to your mom or dad?”

Me: “Well, I’m actually in charge of my own donations. You see, I live on my own. Do you mind if I check my house to see if I could donate anything?”

Caller: “I SAID GET YOUR MOM OR DAD!”

Me: “Uh…”

Caller: “What part of get your mom and dad didn’t you understand? Get them!”

Me: “Look, miss, I tried to tell you. I live on my own. I am an independent adult. My mom and dad live nowhere near here, nor are they in charge of what I donate. Now could you give me a minute to look around my house for items and call back?”

Caller: “Look, I can’t believe you’re being so rude. I said we’re coming to your neighborhood tomorrow. Ask your mom and dad if they want to donate anything.”

Me: “I’m sorry; I really can’t ask them that. They live over 500 miles away from here. They are not here. I cannot ask them.”

(I can hear her muttering as she puts the information into the computer.)

Caller: *in Spanish* “I don’t know what’s wrong with this b****. F****** idiot girl.”

(The caller then switches to English, with a very rude tone.)

Caller: “Okay, that’ll be it. We’ll call back later, and you better let me speak to your parents then. Goodbye.”

Me: “Wait.”

Caller: “WHAT?”

Me: *in perfect Spanish* “For the last time, I am AN ADULT. My parents do not live with me. Even if I was not an adult, you have no right to speak about me that way just because you didn’t think I knew Spanish. Transfer me to your supervisor, please.”

Caller: “What? Well, I wouldn’t have said that if you had told me you understood Spanish! Next time tell me if you know Spanish, so I know not to say that!”

Me: “Understand this, miss. Transfer me to your supervisor right now.”

(She grumbles and mutters, but transfers me. The supervisor apologizes for his employee’s rudeness, and promises to write her up for disrespecting me. I donate to them anyway.)

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