Lost And Found And Lost
I come in to work the day after a huge event to find an item with a note on it, saying it was left by a customer. It gets put in the lost-and-found drawer. Two weeks go by, and we all but forget about it, when someone walks in.
Coworker: *To me* “Hey, [My Name], there’s a guy here who says he left something.”
Me: “Sure, over here. How’s it going? What was the item you left?”
Customer: “It was [item].”
Sure enough, it’s the item that was left two weeks ago.
Me: “Oh, what did it look like?”
Customer: “It was black and had—”
Me: “Right, here you go.” *Jokingly* “Now don’t do it again.”
Customer: *Smiling sheepishly* “Right.”
He then wanders around the store a bit with his item, and finally stops to ask if we sell a product. We do, we finish the transaction… and then he goes and buys more things. A few minutes later, I see him walking out, and notice…
Me: “Have a good night! Wait… did you remember your [item]?”
The customer turns around immediately and throws an even more embarrassed grin at me.
Customer: “No!”
He had set the item down on a table and had forgotten it… again. We had a good laugh about it.
Question of the Week
Have you ever served a bad customer who got what they deserved?