Losing Faith In Humanity, Bit By Bit
Call Center | Right
| September 12, 2011
(I help set up new computers. I set up a new system for a user last week, and didn’t get to finish because she was out of office. She comes in today looking rather irritated.)
User: “I want all my 64 bits.”
Me: “Excuse me?”
User: “My new computer has Windows 7, right?”
Me: “Yes, it does. Is there something wrong with it?”
User: “You do know that means it uses up 7 bits, right?”
Me: “I’m sorry?”
User: “So, I want all of my 64 bits back!”
Me: “Ma’am, it doesn’t work–”
User: “Never mind! You’re useless!” *storms out*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
