Looks Like That Plan Totally Fell Through

We once had a customer hide in the ceiling of the customer toilets after the store closed. He clearly thought we had no overnight workers. He also didn’t realise that the ceiling was just tiles; he crawled a little way and then fell through the roof in front of about ten members of staff, breaking his leg. We could see bone.

While we were waiting for an ambulance, I guess he was delirious from pain, and he told us his whole plan.

Customer: “I was gonna drop down from the ceiling, steal what I could, and hide back in the ceiling until you opened again. Then I was going to just walk out the entrance!”