Looking For Some Vitamin Duh
Customer: “Excuse me, do you sell herbals?”
Me: “I’m not sure what you mean. Are you looking for vitamins, essential oils, or something else?”
Customer: “No, I’m looking for herbals!”
Me: “Okay, well, vitamins are on aisle two, in case that’s what you are looking for.”
Customer: “I don’t want vitamins. I want herbals. You know, herbals? H-E-R-B-A-L-S?”
Yes, he actually spelled out herbals, as if that would clarify the confusion. I sent him to talk to the pharmacist. She came up to me a few minutes later. Guess what he was looking for? Yep, vitamins. Oh, humanity.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
