Looking For A Solution In Alderaan Places
(I work at a busy spaceport on Coruscant at the ticket sales. A disgruntled customer approaches.)
Customer: “This is outrageous! Why has my flight been delayed?”
Me: *looks up his information* “Well, sir, it appears your flight to Alderaan today has been cancelled because the planet no longer exists.”
Customer: “What?! What do you mean? Where is it?!”
Me: “I apologise, sir, the notes on the system only say that a great disturbance in the Force was felt, as if millions of voices suddenly cried out in terror and were suddenly silenced.”
Customer: “Well, that’s just typical! When will the next flight be?”
Me: “I’m sorry, sir, but that route has now been cancelled. There will be no more new flights.”
Customer: “Unacceptable! Ugh, when did they start hiring Banthas as staff? I demand you get me on the next available flight or I will have you thrown into the nearest Sarlacc!”
Me: “Sir, please don’t call me names. And again, I apologise, but it will be impossible to–”
Customer: “Now listen here, missy! I’m a frequent flyer, and have personally done the Kessel Run more times than anyone! I know my rights, and I demand you put me on the next… available… flight!”
(My coworker, who has overheard my troublesome customer, runs over to assist.)
Coworker: “Sir, you’re in luck! A ticket has become available, as you requested, on the next available flight.”
Customer: “Finally! Someone with some sense!”
Coworker: “Quite, sir. Please take this ticket and proceed to gate 47 for your flight.”
Customer: “About right, too! I swear I will be writing to corporate about this!”
(The customer storms off in a huff and I turn to my coworker.)
Me: “But there is no more ‘next flight’ to Alderaan.”
Coworker: “I know, but imagine his face when he steps off his flight and realises I have given him a one-way ticket to Dagobah.”
Question of the Week
Have you ever served a bad customer who got what they deserved?