Look At This Stuff, Isn’t It Neat? Let’s Break It!
A family requests a specific room layout, and the only one left is on the concierge floor, normally reserved for business guests and off-limits to kids.
Concierge has a special lounge area with couches and chairs. The dad is sitting in the lounge reading a paper, and his daughter is jumping around the room, couch to chair to couch. The girl at the concierge desk goes over.
Concierge: “Sir, please ask your daughter not to jump on the furniture, because she might fall and get hurt.”
Guest: *Flipping out, yelling* “Who do you think you are, telling me how to raise my kid?!”
As he’s screaming at the concierge, the little girl misses a couch, falls, and lands on the $18,000 cut-glass “Little Mermaid” coffee table, breaking it. The guy grabs the crying child by the arm and walks away.
Guest: “I told you not to jump around like that!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.