Long Gone And Moved On
Customer: *shouting* “What does it take to use an ATM around here?”
Me: “I’m sorry? What can I help you with?”
Customer: “I said, what does it take to use an ATM around here?”
Me: “Well, first, you would need to insert your ATM card into the machine and enter in your PIN. Do you have–-”
Customer: *shouting* “I can’t believe this! I put my card in, and it won’t let me get any money.”
(By this time, everyone is staring. I notice that the card he was holding was a Washington Mutual ATM card. WaMu has been dead for years.)
Me: “Sir, I believe it didn’t work because–”
Customer: “This bank is so stupid! Nothing here works. I am switching banks!” *storms off*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
