Login For The Win!

, , , , , | Right | December 9, 2019

(I work for a bank. Letters have been sent out to our clients about a new loyalty scheme where they can get prizes for using our products, like wine.)

Client: “I’ve received this letter about your new [loyalty scheme]. It says to go onto [website] to log in or register.”

Me: “Okay.”

Client: “So, what do I do? There are all these options.” *lists options, including one that says “Login/Register”*

Me: “You need to click on Login/Register to… log in… or register.”

Client: “Oh, what’s the difference?”

Me: “If you know your username and password you can log in, or if you haven’t created one you can register your details.”

Client: “It’s asking me for my username. What’s that?”

Me: “Have you registered?”

Client: “No. I need to do that first?”

Me: “Yes, sir.”

Client: “Oh, seems like jolly hard work.” *hangs up*

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