Logged Too Many Logins
Tech Support | Right
| March 16, 2015
(This happens far too regularly.)
Me: “Hello, [Company]. How may I help?”
Customer: “Hello I would like to know how to [generic query].”
Me: “Okay, from [screen], open [other screen], and select [option].”
Customer: “Oh, hang on. Let me get to a computer and log in.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
