Log Out And Never Come Back
User: *asks for password to be reset*
Me: *via email* “Your new password is [password]. You can change your password after you’ve logged in by clicking on your username in the upper left corner.”
User: *calls* “I don’t see where I can change my password.”
Me: “Did you log in yet?”
User: “I have to log in?”
Question of the Week
Have you ever served a bad customer who got what they deserved?