Log In Before You Speak

, , , | Working | April 10, 2018

(I have an issue with not being able to log into my account. I also can’t change the password. I call customer support. During the exchange the representative is clearly not thinking her words through.)

Representative: “You were unable to log into your account; are you still logged in now?”

(I barely managed to refrain from making a smarta** comment.)

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