Locked On Numbers

(I work in a gaming centre in the Middle East. Each of our customers has a username and a password. One day a customer comes in and sits in front of a computer and, after about five seconds, he calls me in a very urgent tone.)

Customer: “[My Name]!”

Me: “Yes, sir, do you have any problems?”

Customer: “I can’t login. I am not able to type my password. Your keyboard is broken. Change it.”

(I type some alphabets in the password field and it seems to work fine.)

Customer: “My password is a number. I am not able to type numbers. Your keyboard is broken. Change it.”

(I type the numbers that are above the alphabets in the keyboard and again it works fine.)

Customer: *points to the number pad in the keyboard* “I am not able to type numbers from here. Your keyboard is broken. Change it.”

(I notice the number lock is off. I switch it on and start typing using the number pad.)

Customer: *blank stare*