Locked Into Their Chain Of Thought
(I work alone in a small cafe. We have two bathrooms, one for one man and one for one woman. There is a lock on the inside to insure privacy. A customer comes to the counter.)
Customer: “The bathroom door won’t open!”
Me: “Is it locked?”
Customer: “Locked? I’m never coming back to a place that has to lock the bathrooms!”
Me: “We don’t lock them. They lock from the inside.”
Customer: “Can you unlock it?”
Me: “No! Maybe someone is in there?”
Customer: “That is stupid. Why would someone lock the door? I’m never coming back!”
(Before I can respond, she goes out the door, saying:)
Customer: “They lock the bathrooms up!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
