Living In Their Own Little Bubble
Me: “Front desk, this is [me].”
Guest: “Is this the front desk?”
Me: “Yes, ma’am. What can I do for you?”
Guest: “Is it okay to get in the hot tub?”
Me: “Yes, ma’am. It is open 24 hours.”
Guest: “Okay. I was just checking because there seem to be bubbles in it.”
Me: “No, that’s normal.”
Guest: “I’ll call you if it’s a problem.” *click*
Question of the Week
Have you ever served a bad customer who got what they deserved?
