Living In A ‘Paper’-less Society
(I work for a small private college that caters mostly to adults. Many of our students haven’t been inside a classroom in years, and don’t fully understand the expectations of college students. A good friend of mine is the writing tutor, and I overhear this exchange:)
Friend: “Okay, according to the appointment book, it looks like you wanted help with getting your research paper in APA format?”
Student: “Yeah” *makes no move to get out her paper*
Friend: “…Can I see it?”
Student: “Oh. Sure.” *gets out her phone, hits a couple buttons, and passes the phone across the desk*
Friend: *stunned silence* “Are you telling me that you typed a 12-page research paper… that’s supposed to be in APA format… on your phone?”
Student: “Yeah. It looks all weird when I try to print it, though. Can you fix it?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.