Living In A Completely Different Year
Customer: “I want to look at the diary in the window.”
Me: “Certainly, which one?”
Customer: “There’s only one there; let me see it.”
I spot a diary in the window display and reach it out for her.
Customer: “No, no, no! How can you get that wrong?! There’s only one diary in the window and you take out the wrong book!”
Me: “Ma’am, this is a diary!”
Customer: “No, it isn’t! There was only one diary and that’s not it!”
Question of the Week
Have you ever served a bad customer who got what they deserved?