Only Listening To Some Random Words
(I work airport security. The metal detectors choose random people for additional screening. On the screen, it will tell us if it’s an actual alarm or random. The alert beep sounds almost identical to the metal alarm one. A lady walks through and the machine chooses her for random screening.)
Me: “Hello, bonjour, miss. You’ve been chosen for additional screening.”
Lady: *not listening* “Oh, I don’t think I have any metal.”
Me: “No, the metal detector chose you for random screening.”
Lady: *still not listening* “I don’t think it’s my shoes; I’ve worn them through before.”
Me: “No, it’s random.”
Lady: *still not listening* “I don’t have anything in my pockets.”
Me: “It’s random selection.”
Lady: “Maybe if I try—” *suddenly stops, clueing in* “Oh! Maybe if I listened; I’d like the scanner, please!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.