Line Is Law
Restaurant | Right
| August 4, 2011
(I am working in a buffet-style restaurant where customers line up for the food.)
Supervisor: “Can you go refill the napkins? We’re all out.”
Me: “Sure.”
(I walk over to the line wearing my work uniform and my ID card prominently displayed.)
Me: “Excuse me, I just need to refill the napkins.”
Customer: “No problem.”
Customer #2: “Why the f*** does everyone keep cutting the line?”
Me: “Sir, I work here. I am just refilling the napkins.”
Customer #2: “Well, that is no excuse! If you work here, you should know to wait your turn!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
