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Limited Only By Your Intelligence

, , , , , | Right | September 14, 2011

Customer: “Is there a limit to the cash I can get back?”

Me: “Yes, the limit is 50 dollars.”

Customer: “Oh, okay. It says I can put in a number rather than one of the options?”

Me: “Yes, that’s true.”

(The machine pops up an alarm saying that the cash back limit has been passed.)

Customer: “I asked for 60 back. Did that confuse it?”

Me: “Yes, the limit is 50 dollars.”

Customer: “Oh, I thought that by putting in my own number, I could bypass the limit.”

Me: “No, ma’am, the limit is always 50 dollars.”

Customer: *re-swipes card* “I see. The limit is 40 dollars.”

Me: “No, ma’am. The limit is 50 dollars.”

Customer: “But the options given only go up to 40.”

Me: “Yes, but you can put up to 50 dollars in the custom number option.”

Customer: “No, that doesn’t work.”

Me: “Yes, it does but you have to put less than 50. 50 is the limit.”

Customer: “I don’t think you know what you’re talking about and I–”

(The transaction finishes processing.)

Me: “Here’s your 40 dollars. Have a nice day, ma’am.”

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