Like Himself, His Answer Was Full Of Crap
Me: “Thanks for coming in today, sir. What can I do for you?”
Customer: “I can’t get this thing to work! I set up the password and now I can’t remember it.”
Me: “All right, that’s an easy fix. Let’s go to the site to reset your password.”
(I guide the customer to the correct site and we get to the option to answer a secret question of the user’s choice. The question: ‘Am I a s***head?’)
Customer: “Hmm…” *types ‘No’*
Computer: “I’m sorry, the answer you have selected is incorrect. Please try again.”
This story is part of the American States roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
