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Like A Dog With An iPhone

, , , | Right | August 20, 2017

(I’m working as a cashier on a busy Friday when I hear my coworker take a phone call from a guest who is calling about an online order that supposedly should have shown up.)

Coworker: “…yes, ma’am, of course. Let me check real quick. No, it doesn’t look like we’ve received an iPhone 8 for anyone today.”

Me: “The iPhone 8 hasn’t even come out yet, [Coworker]. There’s no way she ordered one.”

(My coworker told her this, and then told me that the lady claimed to have ordered it that morning and that it was definitely an iPhone 8 that was supposed to have magically arrived the day she ordered it. She then called back three times and demanded to speak to a manager, who told her the same thing and hung up.)

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Has a customer ever tried to cross you and lived to regret it? What happened?

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