Light On The Brain Cells
(I am working in the office supplies section in late July.)
Customer: “Excuse me, miss, do you have any more of these pencil boxes?”
Me: “Right over here.” *points*
Customer: “Great. I need 29 more. I’m a first grade teacher.”
Me: “That’s nice of you.”
Customer: “There’s only five left in the blue.”
Me: “I apologize, but we do have 20 black ones left. Except for the color, they are identical.”
Customer: “I can’t get black for first graders. It will scare them.”
Me: “Okay. Well, you can try the back to school area, but I doubt they’ll have more than one or two blue left. You’ll have to keep coming back throughout the summer to get 29 more in the blue.”
Customer: “Okay, thank you.” *scoots off to school section*
(Not 15 minutes later, the customer is back putting black cases in her cart.)
Me: “I see you decided to get the black ones after all; excellent choice.”
Customer: “I know. Now I have to cover them in stickers so the children won’t be scared!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.