Life Is Stranger Than The Search For Fiction
(I work in a library system where the adult fiction is shelved by genre: general fiction, mystery, sci-fi/fantasy, and western.)
Patron: “There was a book I checked out once but I can’t find it now. The author’s last name was Hamilton.”
Me: “Do you remember the title of the book?”
Patron: “No.”
Me: “The author’s first name?”
Patron: “No.”
Me: “What was the book about?”
Patron: “I don’t remember, but I really liked it and the name was Hamilton.”
Me: *searching by last name* “There are several different authors with that last name. Do you remember which genre the book was? Was it a mystery?”
Patron: “No, it wasn’t a mystery. It was just a story with things happening.”
Me: “That sounds like it would be general fiction.”
Patron: “No, it wasn’t general fiction. It was definitely a mystery.”
Me: “Okay, let’s go look in the mystery section.”
Patron: “Well, it wasn’t so much a mystery, but it had a cowboy in it.”
Me: “That sounds like it would be in the western section.”
(We go look. There are no books there by a Hamilton.)
Patron: “Actually, maybe Hamilton was the title of the book.”
Me: “…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.