Licenseless Meets Senseless
(I cannot find my driver’s license, so I call the last store I used it at to see if they have found it. After 10 minutes on hold, a lady returns and says they have it and I can pick it up at the service desk. This takes place once I get to the service desk.)
Me: “Hi, I called about my lost driver’s license earlier; I’m here to pick it up. My name is [name].”
Clerk: “Okay, let me go get it…”
(The clerk leaves for a few minutes before returning with a license.)
Clerk: “Here you go.”
Me: “Um… this isn’t my license.”
Clerk: “Are you sure?”
(Note: I’m a 5’2″ 135 pound white female.)
Me: “Ma’am, this license belongs to a 6’9″ 265 pound black male…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.