Let’s Hope He’s All Talk And No Trousers
(At my job, we plan and host events for a small private college community. I am manning the phones, and I get a call from a retired professor trying to order tickets to a popular event that had sold out the week before.)
Me: “I’m so sorry, sir, but tickets sold out last week. If you like, I can put you on a waiting list in case someone cancels their reservation.”
Retired Professor: “Sure, sweetheart, let’s do that. We can always cross our fingers and hope that someone dies.”
Me: “…That, too.”
Retired Professor: “So, if I get a call from you, I’ll put pants on and bring the check over to the office?”
Me: “Okay…”
Retired Professor: “Or, maybe I’ll forget the pants. At my age, pants are optional.”
Me: “I envy you.”
Retired Professor: *has a wheezing laugh attack* “I hope I cheered you up on this rainy Monday, sweetheart! Have a nice day!” *click*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.