Let’s Hope He Was Asking For Size And Not Flavor
Customer: “Hi. What size scoops do you have?”
Me: “We have a kid-size scoop, which is half of a single scoop, a double scoop, and a triple.”
Customer: “And that’s only for bowls?”
Me: “Nope! The same sizing goes for all cones and bowls.”
Customer: “Okay, I’ll have a shallot scoop of butter pecan in a regular cone.”
Me: “Pardon?”
Customer: “A shallot size of butter pecan.”
Me: “Do you mean a single scoop?”
Customer: “No, a shallot.”
(I am still in training and wondering if there is actually a shallot size that I have not learned about.)
Me: “Um, okay.”
(I go to get a regular-sized single scoop and hand it to the customer.)
Customer: *looks at cone, and up at me, strangely, pays, and walks away*
Me: *towards other coworker* “Um, did you guys not tell me about a shallot size?”
Coworker: “No… what’s a shallot?”
Me: “A little onion!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.