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Let’s All Just Randomly Grab Crap

, , , | Right | August 12, 2008

(I’m ringing up a customer’s items.)

Customer: “That’s wrong. That’s on sale.”

Me: “Well, the system is usually correct, and I don’t believe it is, but I can have someone check.”

(After the area is checked, we find that I am correct.)

Me: “The sign back there says the clearance EXCLUDES your item.”

Customer: “No, it doesn’t.”

Me: “Ma’am, I just had an associate check for you to ensure that the item is not on sale.”

Customer: “Yes, it is! You are just a dumb cashier! Where is your supervisor?”

Me: “Ma’am, I am the supervisor. I’m sorry, but the sign clearly says in large red letters that your item is excluded from the sale.”

Customer: “Well, I shouldn’t have to pay attention! I saw clearance so I just grabbed something. I should get it cheaper because of it!”


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