Let’s Address How You’re Even Dressing Yourself
(A customer in her mid-30s approaches me. Note that we use the same standard sizing that is commonly found in other clothing stores.)
Customer: “Excuse me.”
Me: “Yes?”
Customer: “What size am I?”
Me: “Well, what size clothes are you wearing right now?”
Customer: “I don’t know. That’s why I’m asking you.”
Me: “Well, why don’t we get you a size that looks right and you try those on?”
Customer: “And then what?”
Me: “If they’re too big, then you try on the size that’s smaller until you find the right one.”
Customer: “Great idea. Thank you!”
Question of the Week
Have you ever served a bad customer who got what they deserved?