Let Them Eat Whole Cake And Their Words
(I purchase my coffee at a popular chain where the uniform used to be a gold name tag, black trousers, a maroon shirt, and a black apron, with the store’s logo sewn on both. Coincidentally, I am wearing a collared maroon shirt. I line up, and the two women in front of me notice me.)
Woman: *smiling* “I would like a whole cake.”
Me: *forgetting I am wearing the bistro’s colours* “That’s nice!”
(As the queue quickly moves on and we are one person closer to the counter, the woman turns to me already armed with a glaring face for my lack of urgency in cake retrieval and gives me an “up-down” look.)
Woman: *slightly irritated* “We want a whole cake!”
Me: “You can order a whole, unsliced cake at the counter.” *points to counter*
(She turned back angrily and when it was her turn to order, she spoke louder than usual for her cake, giving me the evil eye. Only when I FINISHED ordering did she realise that I was a customer. The women ignored me in fear that the mere sight of me would turn them into stone, and before I could head to the same counter to collect my drink, they ran off! Sorry, but I like maroon and I don’t harass employees when they’re off duty!)
Question of the Week
Have you ever served a bad customer who got what they deserved?