Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Let Him Get His Bearings

| Working | May 23, 2015

(A wheel bearing goes out on my truck, so I borrow the shop truck to get the parts I need.)

Employee: “How can I help you today?”

Me: “I’m looking for wheel bearings for a 2003 Ranger.”

(I give him all the info on my truck and after a few minutes of staring at the computer he looks up at me.)

Employee: “What do mean by ‘wheel bearing?'”

(I give him a look of disbelief and proceed to explain it to him as simply as possible.)

Employee: “Oh… that’s what you mean.”

(I bought both even though I only needed the one, just in case. Turned out the one I didn’t need wasn’t even right. Out of fear of having to explain it all again I just let it slide.)

Question of the Week

Tell us your story about a customer who couldn't understand the most simple concept.

I have a story to share!