Let He Who Is Strongest Make My Latte
(A perky old lady walks up and orders a drink. A staff member makes the drink, and I hand it to her.)
Customer: *disdainfully* “What is THIS?”
Me: “Umm… a drink?”
Customer: “‘A drink’? Don’t get smart with me! *pointing towards a staff member* “That greasy teen filled my order! I demand somebody else fill it! One who’s NOT greasy!”
(I am dumb-founded, but decide to line up all the employees in front of her for review — it was a slow day.)
Me: “Which of these do you find acceptable?”
Customer: *looks for a few minutes* “NONE! Maybe if you didn’t have so much fast food, you wouldn’t be so greasy!” *continues to “browse” through the line-up*
Coworker: *speaking up* “Hey, lady, hurry up! You ain’t picking no gladiators!”
Question of the Week
Have you ever served a bad customer who got what they deserved?