Left-Field Thinking
(My mum is admiring my new sketchbook. I’m right handed, while she’s left handed.)
Mum: “I like this book, but it’s too small. I find I smudge the pencil across the right page, because I start on the left side.”
(I silently take the book, and turn it upside down.)
Mum: “…for a smart woman, I can be really stupid sometimes.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.