Leaving A Paper-Fail, Part 2
I work in a secondhand store. A customer comes to my till to cash out with two packages of lined paper.
Customer: “I think I should get a discount on this paper since it’s past its expiration date.”
I’m very confused, since I have never seen an expiration date on paper before, and I start looking for a date on the paper. After a couple of seconds, I realize what she’s talking about.
Me: “Ma’am, that’s not the expiration date of the paper; it’s the expiration date of the coupon. Paper doesn’t have an expiration date.”
Customer: “Well, I can’t use the coupon that comes with it so I should get a discount.”
Me: “I’m sorry, ma’am, but it’s already at its lowest possible price.”
It’s $0.99.
Customer: “Fine, but I don’t think that’s fair!”
Related:
Leaving A Paper-Fail
Question of the Week
Have you ever served a bad customer who got what they deserved?