Leaves Mushroom For Error

, , , | Right | September 23, 2017

Me: “Thank you for calling [Pizza Place], how may I help you?”

Customer: “Yes, I just came into your store and picked up my pizza, and there were no mushrooms on it! Can you help me?”

Me: “Whoops! Sorry about that. Let me go ahead and take a look at your order and see what I can do. May I have your name, please?”

(She gives me her name and I look up her order. She placed her order online and therefore did not speak with any employee about it. The order was for a specialty cheese pizza without any extra toppings whatsoever.)

Me: “Hmm, it looks like you placed your order online without mushrooms, ma’am. Luckily—”

Customer: *interrupting* “What? Well, if that’s how you treat your customers, then I’m never ordering pizza from here again!” *hangs up*

(How she thought we were psychically supposed to know she wanted mushrooms on her pizza is beyond me. I was going to mention that at least she wasn’t charged for any extra toppings, but oh well!)

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