Leaves Everything Out
(I’ve just finished explaining the teas we have to a customer.)
Me: “Have you decided what tea you would like today? Do you want hot or cold?”
Customer: “I want a hot tea.”
Me: “Alright. We have green, black, and herbal.”
Customer: “I want a normal, unflavored tea.”
Me: “Okay, well we have southern black tea and our store’s Earl Grey.”
Customer: “I don’t want black tea.”
Me: “Well, we have at least four of each of the green or herbal.”
Customer: “No green, and no fruity herbal.”
Me: “Unfortunately, this location does not sell white tea, but white is just baby green. However, I—”
Customer: “I just want a cup of hot, no-flavor-of-any-kind tea!”
Me: “Hot… water?”
Customer: “YES!”
Question of the Week
Have you ever served a bad customer who got what they deserved?