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Leave Some Cough Syrup For The Rest Of Us!

, , , | Right | October 9, 2021

At the beginning of the health crisis, when everyone was losing their minds over product limits, I worked at a grocery store in a wealthier neighborhood. We had at least one of these interactions every day, but the one that stands out was a woman who had gotten two of every brand of flu, cold, cough, fever, and allergy medication we had on our shelf. The limit was two total; it didn’t matter what brand.

Customer: “They’re not the same thing! They’re different brands. And I have children who need medication, as well.”

Me: “All right. You can purchase two adult items and two children’s items.”

But that wasn’t good enough for her. I thought her head was going to explode. She demanded to speak with a manager when I wouldn’t budge. The manager backed me up and only allowed her to purchase two items total. So, she basically messed it up herself, as I was offering two of each, adult and children’s.

Customer: “I want your name and your store manager’s business card!”

Me: “We don’t have business cards, but you can call in the morning and ask to speak with the store manager.”

She then headed up to the customer service desk to complain. Joke was on her; I was the customer service desk manager. I never heard from the manager of the store or from her again.