(I’m a peer advisor at my college, which includes figuring out what the student is looking for to best service them before we send them to an advisor. This conversation happens about 4-5 times a month.)
Me: “Hi, how can I help you?”
Student: “I want to talk to an advisor.”
Me: “Okay, about general education requirements or major requirements?”
Student: “Major requirements.”
Me: “Okay, for that you actually have to go to the major department and meet with an advisor there. We can only cover general education requirements here.”
Student: “But I want to speak to an advisor.”
Me: “Yeah, but for that you have to speak to someone in that department.”
Student: “Okay. Well, where is it?”
Me: “The department?”
Student: “That’s what I said.”
Me: “Well, what’s your major?”
Student: “Can I please just speak to an advisor?”
Me: “Well, I can’t help you figure out where that is until you tell me what your major is.”
Student: “I just want to talk to someone! Can’t I just see someone here?”
Me: “Well, like I said, we can only advise you on your general education requirements, so—”
Student: “Yes! That’s what I want to talk to someone about!”
Me: “Okay, let me sign you in. Someone will be with you in just a bit.”
(The student signs in and huffs off to a seat to wait. A coworker of mine takes the student after I’ve warned him about what happened. Less than a minute later, I see the student stomping out of our office. My coworker comes back to the front desk.)
Me: “Major requirements?”
Coworker: “Yup.”
