Learning The Lingo

Me: “[Company], this is [My Name].”

Employee: “Hi, this is [Employee] at [Other Company Branch]. I have four programs that are on placeholder that don’t have homes?”

This is not any kind of internal lingo we use at our company, so this means absolutely nothing to me. I try to ask him to clarify, but I’m not even sure where to start.

Me: “I’m sorry…”

There’s a pause as I try to figure out what to ask.

Employee: “We have four programs that don’t have homes.”

Me: *Pause*  “Let me put you on with my supervisor.”

Turns out he didn’t have any information on where to connect to perform his next remote job. Why couldn’t he just say that?