Laziness Is The Father Of Repetition
Me: “Hello, this is [Office].”
Caller: “Is this [Different Company]?”
Me: “No, I’m sorry. You have the wrong number.”
Caller: “Oh, sorry.”
Me: “It’s okay… goodbye.”
(They hang up, but seconds later, the phone rings.)
Me: “Hello, this is [Office].”
Caller: “Is this [Different Company]?”
Me: “No, you’ve dialed the wrong number again.”
Caller: “Oh, sorry.”
(They hang up… and the phone rings again.)
Me: “If you keep hitting redial, you’ll just keep getting the same wrong number.”
Caller: “How did you… Oh!” *hangs up*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
