Laziness Has Its Advantages
Me: “Hi, welcome to [Hospital]. How can I help you?”
Visitor: “I’d like to file a complaint. Is there a paper or something I can fill out?”
Me: “Sure. There are feedback forms right–”
Visitor: “[Patient]’s room is too far away! I’ve had to walk around this place too much. Too much walking. I don’t want to do any more walking!”
Me: “Okay. There are forms right on that desk over there.” *I point to desk a few feet away*
Visitor: “No, no, no! Forget it! If they’re too far away I don’t wanna do it! I don’t wanna walk that far! Goodbye!” *walks out of the hospital*
This story is part of our Lazy Customers roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.